Ruby on Rails Monday, January 3, 2011

On 3 January 2011 07:12, Phoenix Rising <polarisrising@gmail.com> wrote:
> On Jan 2, 11:26 pm, Hassan Schroeder <hassan.schroe...@gmail.com>
> wrote:
>> ..you're not happy with the price/T&Cs/whatever? Then move the app
>> to another provider. It's not a big deal.
>
> Well, Hassan, that's just it.  If I launch the application now, let it
> build up a solid user base over the next 6 months to a year, and then
> SF screws something up, now I have a database potentially several
> gigabytes in size that I have to move from Heroku to Engine Yard or
> some other place.  That is kind of a big deal.  While it's simple in
> theory, I'm not sure I trust SF to avoid trying to prevent me from
> accessing my own database/data and/or doing some form of a SQL dump to
> export it all elsewhere.

You should not be trusting Heroku to backup your database anyway.
Suppose the company ceased trading suddenly for some reason, your data
might become inaccessible. Alternatively some act of <insert Deity
here> or malicious individuals might cause havoc. It is essential that
you have your own backup so you do not loose everything.

>
> My question to the community is: do you trust Salesforce.com not to
> screw up the platform or introduce additional financial, technological
> or procedural burdens on customers?

You can never trust any company to do more than the immediate contract
requires, and even then, as I pointed out above, a company may cease
trading and then all bets are off.

Colin

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